Grandstream HandyTone-486 - SIP Analog Telephone Adapter (ATA)

3.2.9. Grandstream HandyTone-486 - SIP Analog Telephone Adapter (ATA)

1. Prerequierments

Before continue this tutorial, please check if you have server with installed Asterisk PBX, with several already added users and extensions for testing.

For information how to make the configurations in the Asterisk's configuration files please read our tutorial about the Configuring IP Phones for use with Asterisk

2. Connecting

Grandstream HandyTone-486 has two RJ-45 (10 Base-T), two RJ-11 and one power-supply jack. Connect your computer using the Ethernet cable to the jack labelled with LAN. In the jack WAN you have to connect your Internet/Network cable. Where to connect my telephone line and the telephone? The connector with label LINE is for the telephone line cable, connect your phone to the connector labelled PHONE.

3. Configuration

There are two ways to configure your Grandstream HandyTone-486: the first one is through connected phone (connector PHONE) or through the LAN connections.

3.1. Configuration through phone

From your telephone that is connected to the HandyTone-486, you can only do the basic settings. For the advanced settings you have to access the HandyTone-486 through the web interface.

To access the build-in configuration menu you have to three times the asterisk (***).

Grandstream HandyTone-486 Menu:

Dial	Prompt	
Description

***	“Enter menu option”
Enter * for next, # for main menu or 01-06, 99 or any from the below listed numbers.

01	“DHCP mode”, “Static IP mode”
To change the mode - press ‘9’.

02	“IP address” + IP address
It will say the current WAN IP address. If you are in static ip mode you can change the address. To do this, just enter 12 digits for the new IP address.

03	“Subnet” + IP address
Same as menu option 02

04	“Gateway” + IP address
Same as menu option 02

05	“DNS server” + IP address
Same as the menu option 02

06	“TFTP server” + IP address
Same as menu option 02

47	“Direct IP calling”
You will be prompt to enter the 12 digit IP address that will be dialled. 

86	“Voice messages pending”, “No voice messages”
Enter ‘9’ to dial preconfigured phone number to check your voicemail.

99	“Reset”
Enter 9 to confirm the reset, or enter the MAC address to restore factory settings.

But how to enter the IP addresses? Let say, we want to enter for static IP address 10.3.5.2. So we have to press: 010 003 005 002. Subnet 255.0.0.0 is equal to 255 000 000 000 , and so on…

3.2. Configuration through LAN

To configure through web interface you have to use only the computer that is connect to the connector labelled LAN. The default configuration is 192.168.2.1 with subnet mask 255.255.255.0 . So you have to change your network settings to:
IP address: 192.168.2.2
Subnet: 255.255.255.0
Gateway: 192.168.2.1

After making the required changes, open your favourite web browser and enter http://192.168.2.1 (this is the LAN connector IP address). If everything is configured right, you will see the window below.

But what is the password? There are two default passwords: one for admin and one for user. With the administration rights you can change all settings, while with the user rights you can change only basic settings.

Default passwords:

Admin    admin
User       123

We will use the administration password ;)

The first option from the navigation bar is the “STATUS” (look below).

On these screen you can see statistics for how many outgoing and incoming calls, what is WAN IP address for the device, also software version …

Second options from the navigation bar is the “BASIC SETTINGS” (look below). This window can be accessed also with the user password (123). Here you’ll find settings for the WAN port, time zone …

also for the LAN port.

NOTE: If you set the both ports with IP addresses from one network, there is possibility that you’ll need the information from the last part of this tutorial : “Restoring Factory Settings”!!!

The last option from the navigation bar is “ADVANCED SETTINGS” (look below). To have access to this page you must use admin password. Here you enter the address of SIP server, the outbound proxy, sip user ID and the sip user password (Authenticate Password).

Also here are the settings for the preferred codecs that will be used for VoIP.

NOTE: Please choose only one codecs in all drop-down menus. It is tested to work with Asterisk with PCMA and PCMU options (alaw and ulaw).

4. Restoring Factory Settings

How to restore the factory setting of this device? What is the magic with entering letters?!

- Find the MAC address of the device. Hint - look at the bottom of the device.
- Encode the MAC address into decimal digits following the rule:


Letter   Button Code
  2           2         2
  A           2         22
  B           2         222
  C           2         2222
  3           3         3

  D           3         33
  E           3         333
... and so on ....

Example:
MAC address : 000B82021FA9
Encoded address: 000 222 82021 3333 22 9

- Access the configuration menu and choose 99 the RESET menu.
- Enter the encoded MAC address after the sound prompt, and if the address is entered correctly the device will restart automatically. And after this you can continue 'playing' with Grandstream HandyTone-486 ;)

Reference:
Official Grandstream HandyTone-486 page

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Sam_l6l5k (sam_l6l5k at yahoo dot com)
29 January 2009 15:17:25
I have tried to reset ATA Grandstream Handy Tone 486 - using phone - after dialing 99 and getting message "reset" it does not allow me to enter the MAC address starting with 3 zero's, I have tried without 3 zero's too - nothing seems to work.

Could someone help please.

Jonathan (jonathan dot layne at gmail dot com)
05 December 2008 21:38:04
if i resetthe grandstream with the method above will it also reset the configuration of the isp, in other words will it just reset the admin password or will it reset the entire device and configuration

Aamir (aamirmoh at gmail dot com)
26 November 2008 17:01:03
Is it possible for us to bring a class action lawsuit against this company. We have continued paying for the service when these fraudsters have not even provided one week of uninterrupted service. Please email me if you think we should give it a try.

shshid (shahidg2000 at yahoo dot com)
02 November 2008 06:15:56
please some body help me I just bought a handy tone 486 I did all the setting I thing it will work but I am stuck at one place Grandstreem Divice Configration it's asking me for the passward and I used Default passward 123 and admin both passwards and it still didnt work can some body tell me what to do how do I get the passward you can E.mail me at shahidg2000@yahoo.com Thank you...

avi (avi_scorpion at yahoo dot com)
10 October 2008 05:49:13
mpingi is total fraud. dont get into the trap

Rajesh (rajesh2778 at hotmail dot com)
10 April 2008 03:55:30
It's a totally chennai based company who try to cheat the customers exactly same like any
indian company. Such a worst service I ever had in this country. I ordered my device and waited for 2 months to get the device. After I got the service they took 2 days to activate the service. And still I couldn't able to call my indian mpingi no for more than 2 weeks after that they given a series of dial-in nos just like a phone card to call my indian mpingi line. None of the tollfree nos works in this device. I cancelled the service after 3 weeks of miserable experience. The company claims me to charge more than 100 dollars. I would suggest you to choose any service other than
mpingi, its a nightmare. Please dont get yourself in to trouble. I got a vonage its really great I called one day evening and got the device next day. I just plugged the device its started working amazing. No fake stuffs like Mpingi. I know couple of friends who use packet8 and they are also happy with their service.

Ajay (abhadauria at gmail dot com)
11 February 2008 01:27:59
Thanks to this site..I got a mail for MPingi CEO(??) A D Sudhindra ..about his concern on my stating mpingi is a fraud company ..got someone from someone who want to listen ..I have given enough reasons and will share with you all soon ..just awaiting the reply from him...keep you updated...
As a good and responsible member of Internet community..I would like to share and raise my issues to all the possible forums so that other people take care of all these issues before trying mpingi.

Thanks ..
Ajay

Ajay (abhadauria at gmail dot com)
04 February 2008 05:51:08
Unfortunately I missed to read reviews about MPINGI ..believe me its a total fraud and cheating company.
It will be great help if anyone tell me about the forum in US where I can complain about this fraud company .. It has bring a bad name to the Indian company ...
Pls help me to share information if I can put a complaint to any forum in US

Mani (manika10 at gmail dot com)
25 January 2008 17:28:45
ITS A TRAP!!!!

I am one of the thousands of victims registered with MPINGI. The trial period would be good and you will never get good service after that. They have catch in every click you do in their webside during registration, later they will say you agreed to this and that so we charge money to your credit card.

The phone service entirely down for 3 days in a row this week. Customer service said its a server upgrade!!!

After that still I am having issues making and receiving phone calls.Cancelling the service would cost you hundreds of dollars and only way is to cancel your credit card.

Their service is horrible!!!!

Thanks,
Mani

JITENDER (TAM at TAM dot COM)
22 December 2007 02:07:23
Anyone thinking about MPINGI..... My advice is "DO NOT SIGN UP" This is a very deceitfull company. Customer Support is so bad I can not explain in words. It takes for ever to get the adapters and then if you have extremely good luck it may work otherwise plan on spending couple of hours a day to either try to make it work or listen to MPINGI BS. They will dodge your questions maticulously. If you decide to cancel.... I would just say good luck.... you are better off cancelling your credit card.

kashif (mir dot kaashif dot ali at gmail dot com)
02 December 2007 02:00:41
MPINGI its a fuckall service dont fall into trap plz plz

they are cheating you saying they are US registered dont use the service if u have got it cancell it within 30 days get u r money back u ll be in a safer side they charged me twice when i signed up with them finally came out of the trap.....

anilkumar (anilkedasi at yahoo dot co dot in)
01 December 2007 11:11:09
hello

marco (martcus at icqmail dot com)
27 September 2007 04:38:32
I both a mpingi grandstream 486 ata and want to use it with another provider. The ATA is locked and won't allow me to reset to factory default. Does any one know how to unlock it?

harry (hariprashanth at hotmail dot com)
20 April 2007 12:35:45
Its not possible to use the MPINGI given handytone -486 for other service provider b cos it is locked and bricked by themselves and the customers should give back the adpters once they cancel the serice its illegal to unlock it

karan flora at hotmail dot com (karanflora at hotmail dot com)
05 April 2007 12:25:12
I registered with mpingi and got grandstream-486 adapter.Now I dont want to continue with mpingi and configure the adapter to stanaphone but I am unable to access the Advanced Settings of the device.
Please advise.
Thanks.

karan (karanflora at hotmail dot com)
05 April 2007 12:21:57
I registered with mpingi and got grandstream-486 adapter.Now I dont want to continue with mpingi and configure the adapter to stanaphone but I am unable to access the Advanced Settings of the device.
Please advise.
Thanks.

Qamar (qamar dot raza dot ch at gmail dot com)
08 March 2007 23:10:40
1. when i click advanced settings message on the screen I HAVE NO AUTHENTIC FOR THIS PAGE. What could be the problem. anybody have advise...

maliha (malihamahdi at yahoo dot com)
08 March 2007 19:59:05
good

indika illeperuma (illeperuma at gmail dot com)
23 February 2007 07:12:50
can i configure skype also to this unit?

jorge prada (jorgeprada at msn dot com)
23 January 2007 21:10:07
somebody can help me , when i try to call to anynumber, sounds like busy.

I can´t call.

matthias (de-fense at web dot de)
17 January 2007 23:42:34
hi! is there a chance to reset the password..? i've forgotten my password. what can i do?

jack (rex at b2cnorge dot no)
04 July 2006 11:53:35
how to change bridge to nat mode via telephone.

VT (vt dot compsupport at gmail dot com)
19 April 2006 01:32:48
Thanks!!!

Sebadc (Sebadc at impsat1 dot com dot ar)
16 February 2006 04:40:41
Hi, I need know about your LAN, and Internet conection. For i can will say you the solution for yor problem.
Reggards
Sebadc

Sebadc (Sebadc at impsat1 dot com dot ar)
16 February 2006 04:40:16
Hi, I need know about your LAN, and Internet conection. For i can will say you the solution for yor problem.
Reggards
Sebadc

Pujitha Dissanayake (pujithad at gmail dot com)
09 February 2006 03:07:05
1. When I connect the computer to the LAN side of the adapter and the Broadband modem output to the WAN side of the adapter, I cannot connect the computer to the Internet. Without the adaptor I do not have any problem. What could be the problem? I am able to hear the interactive voice menu when connected with a phone and also could access the adapter settings via http://192.168.2.1. Please advise.

2. The software within the adaptor is version 1.0.4.75. Could you please let me know whether I could update the software to version 1.0.6.7 direct? I read on the website http://www.grandstream.com/y-firmware.htm that you do not support versions older than 1.0.6.7.

Your advise is highly appreciated.
Regards,

Pujitha Dissanayake

jmp (jmp at qtm dot net)
21 September 2005 19:29:13
great advice

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