sreeram (sreeram1421996 at gmail dot com)
09 July 2016 09:22:25
I want to setup IVR, not through DTMF but by taking input from user via VOICE.
Could anyone help ??
Raden (99i25rpie at hotmail dot com)
20 December 2015 21:35:36
Balls Maxwell. Due to the circumstances of whteear beyond my control my Sideburn T was hidden bellow waxed cotton. Maybe we need to do a merchandise line of Sideburn kagools for such happenings. Yes I was hanging out with the French dudes - I was the one without neck tattoos or a can of John Smith permanently in my hand. But I was wearing a beret.Looks like we share the same taste in bikes. My favourite was the 1929 Norton ES2, but at 11 big ones just a pipe dream.BP http://lnzhynp.com [url=http://gkieutlapgb.com]gkieutlapgb[/url] [link=http://kuovzuzquz.com]kuovzuzquz[/link]
Gillermo (6li5a5p6 at yahoo dot com)
18 December 2015 08:21:11
esta bueno pero podrias eiplscar como lo instalamos como ejecutamos y como descompimir el archivo???ahi esta el script y todo pero como lo ejecutamos en la maquina donde esta instalado trixboxya sabemos que con putty entramos a la m aquina y descargamos con:cd /usr/src wget chmod +x a2script12122008.sh./a2script12122008.shes asi o no ?????y despues de eso que hacemos
Anonymous (dradcliffe at walla dot com)
29 July 2009 09:10:59
I read your problem. I'm just a newbie to Asterisk, even I haven't installed it yet but after reading this tutorial I came up with a solution so I thought I should share this. May be someone else could propose a better one. I'm not even sure that if I'm right or not, but still here it is:
For every IVR option use different queue. And for every queue use "announce" option to tell agent the queue detail. As:
"announce - thanks to this option you can specify an announcement, which to be played to the agents, when they answer the incoming call. Usually this option is used to inform the agents, which queue exactly, they will answer. This is made for agents which are set in more than one queue." [Ref: http://www.asteriskguru.com/tutorials/queues_conf.html]
Best of luck.
PS: ppl plz do let me know if I'm right or wrong
Cratosa (allaboutisaiah at yahoo dot com)
20 April 2009 17:29:27
i have an ivr that looks like this
1. dial 1 to for subscription support
2. dial 2 for weekly publications
3. dial 3 for monthly reports
4. dial 4 for annual events
Now, i have all options go to same support officer, but i want the officer to know which option the caller selected(so he can give appropriate information to caller). In other words, when the support picks the call, i want support to know if the caller came in via option 1, 2, 3 or 4 before converstaion starts.
How do i do this pls?
Arvind Kumar Tiwari (arvindsandilya24 at gmail dot com)
11 August 2007 12:35:15
With the help of this content, I configured queue,that is working fine.Actually, this contents help to configure the queue for call centres