All Queues Statistics?

mfellay · Joined: 18 Nov 2005 Posts: 3

Hi, is there any way of getting staistics for all queues at the same time instead of selecting single queues?

The object is to measure a call center full load instead of only the queue load.

Something like all queues would be nice.

BTW Excelent tool!!! thanks

zoa · Joined: 08 Jul 2005 Posts: 688

We will try to add this in the future, should not take long...

mfellay · Joined: 18 Nov 2005 Posts: 3

Great, it will make a huge improvement for me and if it is not hard then better still!!

gogh · Joined: 01 Dec 2005 Posts: 22

Hello,

We have now new release - version 0.7 where you can select all available queues and also change the time zone for the statistics.