Posted: Thu May 21, 2009 5:16 am Post subject: [asterisk-users] interruption in queue
HI,
I want to allow user to press 0 to the voicemail if the user don't
want to wait in the queue. Below is what I set but it doesn't work.
Anyone can help? ango
Posted: Thu May 21, 2009 12:59 pm Post subject: [asterisk-users] interruption in queue
Rilawich Ango wrote:
Quote:
I want to allow user to press 0 to the voicemail if the user don't
want to wait in the queue. Below is what I set but it doesn't work.
Anyone can help? ango
None of that is necessary, but reading the documentation is. app_queue
already supports the caller using a DTMF key to exit from waiting for an
agent; 'core show application queue' should give you the information you
need.
--
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpfleming@digium.com
Check us out at www.digium.com & www.asterisk.org
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Posted: Thu May 21, 2009 1:47 pm Post subject: [asterisk-users] interruption in queue
Kevin P. Fleming wrote:
Quote:
Rilawich Ango wrote:
> I want to allow user to press 0 to the voicemail if the user don't
> want to wait in the queue. Below is what I set but it doesn't work.
> Anyone can help? ango
None of that is necessary, but reading the documentation is. app_queue
already supports the caller using a DTMF key to exit from waiting for an
agent; 'core show application queue' should give you the information you
need.
Not to undermine Kevin's requests to read what is documented, I can say that
what you want actually will not be presented by running "core show application
Queue" in the CLI.
What you need to look at is the queues.conf.sample file in the configs/
directory of the source. There you will find a myriad of options you may set for
a queue, including the DTMF exit option you want.
Mark Michelson
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Posted: Thu May 21, 2009 2:25 pm Post subject: [asterisk-users] interruption in queue
Mark Michelson wrote:
Quote:
Not to undermine Kevin's requests to read what is documented, I can say that
what you want actually will not be presented by running "core show application
Queue" in the CLI.
As file would say... 'osnap'
In my haste to respond this morning while eating breakfast I didn't look
for where that was actually documented. Sorry :-)
--
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpfleming@digium.com
Check us out at www.digium.com & www.asterisk.org
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Posted: Fri May 22, 2009 12:21 am Post subject: [asterisk-users] interruption in queue
Thanks all. I figure out to exit the queue by setting context in queue.conf.
On Thu, May 21, 2009 at 11:20 PM, Kevin P. Fleming <kpfleming@digium.com> wrote:
Quote:
Mark Michelson wrote:
> Not to undermine Kevin's requests to read what is documented, I can say that
> what you want actually will not be presented by running "core show application
> Queue" in the CLI.
As file would say... 'osnap'
In my haste to respond this morning while eating breakfast I didn't look
for where that was actually documented. Sorry :-)
--
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kpfleming@digium.com
Check us out at www.digium.com & www.asterisk.org
_______________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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