Posted: Wed Mar 28, 2007 12:39 am Post subject: [Bristuff-users] New Junghanns DuoBRI and Asterisk
I am SERIOUSLY dissapointed at the level of service that Junghanns.net is providing. We have purchased a quadbri for a few years now. Recently we tried to upgrade to a newer linux distro and had some issues compiling bristuff. Even though junghanns.net advertises via their webpages that they offer great support they can even ssh into your box to help you out etc. it appears that it's only words. They simply ignored our support requests. They didn't even reply to our e-mails :)
If only we could have our money back. Bad Support, bad drivers, bad documentation. Why do they support only old versions of asterisk? As soon as new zaptel came out they should be coding new drivers to be compatible I don't care how hard it is.
The funny thing is that I need a 2-BRI card now but I'm not buying from them, no way.
Junghanns.net. Get your act together. I for one am never buying your products again!
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