Posted: Thu May 21, 2009 7:08 am Post subject: [asterisk-users] Polycom Productivity Suite
Has anyone been able to do the following:
1. Set the phone to automatically record all calls to the USB stick,
now you have to press three keys.
2. Put Record on the main screen when a call is active. This would
eliminate having to press the 'more' softkey.
Thanks,
Matt
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Posted: Thu May 21, 2009 7:50 am Post subject: [asterisk-users] Polycom Productivity Suite
On Thu, May 21, 2009 at 10:04 AM, Matt Darnell <mattdarnell@gmail.com> wrote:
Quote:
1. Set the phone to automatically record all calls to the USB stick,
now you have to press three keys.
Not possible AFAIK.
Quote:
2. Put Record on the main screen when a call is active. This would
eliminate having to press the 'more' softkey.
I wish Polycom would hire someone with ergonomics skills. The whole
menu system is the most painful ever designed outside entry-level
phones. Polycom is an acknowledged leader in sound quality and robust
hardware but their idea of a menu sucks rocks and always has. Most of
their menus require multiple click just to *exit* without doing
anything. The 'x' (delete) button would do nicely with no additional
cost.
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Posted: Thu May 21, 2009 10:06 am Post subject: [asterisk-users] Polycom Productivity Suite
While I have not needed to do this for myself, I believe you can create this
functionality quite easily using Polycom's 'Enhanced Feature Keys' (EFK's).
IIRC, EFK's are available in the newest firmware revision 3.1.x and newer.
-Karl
----- Original Message -----
From: "Matt Darnell" <mattdarnell@gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Thursday, May 21, 2009 3:04 AM
Subject: [asterisk-users] Polycom Productivity Suite
Quote:
Has anyone been able to do the following:
1. Set the phone to automatically record all calls to the USB stick,
now you have to press three keys.
2. Put Record on the main screen when a call is active. This would
eliminate having to press the 'more' softkey.
Thanks,
Matt
_______________________________________________
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Posted: Thu May 21, 2009 11:45 am Post subject: [asterisk-users] Polycom Productivity Suite
On May 21, 2009, at 5:59 AM, Karl Fife wrote:
Quote:
While I have not needed to do this for myself, I believe you can
create this
functionality quite easily using Polycom's 'Enhanced Feature
Keys' (EFK's).
IIRC, EFK's are available in the newest firmware revision 3.1.x and
newer.
-Karl
----- Original Message -----
From: "Matt Darnell" <mattdarnell@gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Thursday, May 21, 2009 3:04 AM
Subject: [asterisk-users] Polycom Productivity Suite
> Has anyone been able to do the following:
>
> 1. Set the phone to automatically record all calls to the USB stick,
> now you have to press three keys.
> 2. Put Record on the main screen when a call is active. This would
> eliminate having to press the 'more' softkey.
>
> Thanks,
> Matt
>
> _______________________________________________
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> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
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Yes with EFK in the latest firmwares you are able to change the on
screen button layout. I used it to bring a Do Not Disturb button to
the main screen of the SoundPoint IP330's. I may just be dense but
paired with the Administrator and Developer guides from Polycom it was
still rather frustrating getting the EFK working. If needed I could
post that portion of sip.cfg to get you started.
Posted: Sat May 23, 2009 12:38 am Post subject: [asterisk-users] Polycom Productivity Suite
Quote:
I wish Polycom would hire someone with ergonomics skills. The whole
menu system is the most painful ever designed outside entry-level
phones. Polycom is an acknowledged leader in sound quality and robust
hardware but their idea of a menu sucks rocks and always has. Most of
their menus require multiple click just to *exit* without doing
anything. The 'x' (delete) button would do nicely with no additional
cost.
I agree, the menu system is not very intuitive. That always seemed
strange because their use of soft keys is excellent during an active
call.
-Matt
_______________________________________________
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Posted: Sat May 23, 2009 12:43 am Post subject: [asterisk-users] Polycom Productivity Suite
Quote:
Yes with EFK in the latest firmwares you are able to change the on
screen button layout. I used it to bring a Do Not Disturb button to
the main screen of the SoundPoint IP330's. I may just be dense but
paired with the Administrator and Developer guides from Polycom it was
still rather frustrating getting the EFK working. If needed I could
post that portion of sip.cfg to get you started.
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