Posted: Sat May 23, 2009 5:46 am Post subject: [asterisk-users] integrating CTI
Hi there,
I am integrating CTI functionality to my java application and using
Asterisk as PBX.
I need some advices as to whether I am in the right track.
• Asterisk server is configured and working fine.
• I have a generic sip hard phone
• I have X-lite soft phone installed.
To provide for CTI functionality, I am utilizing the asterisk manager
API, I designed a java application that can do the following:
• Agent login
• Originate call
• Hang up
• Transfer call
• Record on server
Is this the right approach, or I should do it differently, please advice?
thanks in advance
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Posted: Sat May 23, 2009 6:47 pm Post subject: [asterisk-users] integrating CTI
On Sat, May 23, 2009 at 2:41 AM, peace keeper
<peacekeeperaccount@gmail.com> wrote:
Quote:
Hi there,
I am integrating CTI functionality to my java application and using
Asterisk as PBX.
Is this the right approach, or I should do it differently, please advice?
I don't know about your application, so I have no idea whether you
should do it differently. Nothing you said seems inherently wrong.
Some people don't like AMI and prefer other approaches like call files, or AGI.
Try putting some calls through and see what happens.
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