My company is interested in setting up an IVR system here in Australia.
While we make extensive use of open source systems in our core business, we
don't have the time or expertise on staff to run up the Asterisk system.
We are considering one of the following two approaches:
1. employ someone who has the skills to set up and maintain an Asterisk
based IVR system - what skills are needed? Where could we look for such
people?
2. engage an Asterisk consultant to set up the system and provide some
training - are there consultants operating in Australia? Can this sort of
thing be done remotely? What kind of expense is involved in setting up the
hardware / software?
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>My company is interested in setting up an IVR system =
here in
</span></font><st1:country-region><st1:place><font size=3D2 =
face=3DArial><span
=
style=3D'font-size:10.0pt;font-family:Arial'>Australia</span></font></st=
1:place></st1:country-region><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>.<span
style=3D'mso-spacerun:yes'> </span>While we make extensive use of =
open
source systems in our core business, we don't have the time or =
expertise
on staff to run up the Asterisk system. <o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>We are considering one of the following two =
approaches:<o:p></o:p></span></font></p>
<ol style=3D'mso-margin-top-alt:0cm' start=3D1 type=3D1>
<li class=3DMsoNormal style=3D'mso-list:l1 level1 lfo4;tab-stops:list =
36.0pt'><span
class=3DGramE><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>employ</span></font></span><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> someone who has the =
skills to
set up and maintain an Asterisk based IVR system - what skills are
needed? Where could we look for such =
people?<o:p></o:p></span></font></li>
<li class=3DMsoNormal style=3D'mso-list:l1 level1 lfo4;tab-stops:list =
36.0pt'><span
class=3DGramE><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>engage</span></font></span><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> an Asterisk =
consultant to set
up the system and provide some training - are there consultants
operating in </span></font><st1:country-region><st1:place><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Australia</span></font></st=
1:place></st1:country-region><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>? Can
this sort of thing be done remotely? What kind of expense is =
involved in
setting up the hardware / software?<o:p></o:p></span></font></li>
</ol>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks in advance for any =
advice.<o:p></o:p></span></font></p>
Implementing and maintaining an IVR in asterisk is normally a simple
undertaking, and can usually be accomplished by people with only a bit of
telephony and software background (some Linux exposure is helpful). If the
task at hand is more complex, or if you just want to get things going
quickly and avoid the pitfalls, you could consider hiring a consultant for a
small number of hours to write and test your first application, and use that
as a model for future development. This can be done remotely if desired.
<plug>
My company does this kind of thing, and has lots of experience in
programming IVR (see web site), epecially where there is a high-performance
requirement, or where special "glue" logic is required to connect to other
software systems. please contact me off-list if you need more info.
</plug>
Having said that, I'm sure people on here (including me) would be happy to
help out with specific questions.
Scott M. Stingel
President,
Emerging Voice Technology, Inc.
Palo Alto California & London England
www.evtmedia.com <http://www.evtmedia.com/>
_____
From: asterisk-biz-admin@lists.digium.com
[mailto:asterisk-biz-admin@lists.digium.com] On Behalf Of Adam Wells
Sent: Monday, August 02, 2004 3:52 PM
To: 'asterisk-biz@lists.digium.com'
Subject: [Asterisk-biz] Astersik support / consulting in Australia
Hi All,
My company is interested in setting up an IVR system here in Australia.
While we make extensive use of open source systems in our core business, we
don't have the time or expertise on staff to run up the Asterisk system.
We are considering one of the following two approaches:
1. employ someone who has the skills to set up and maintain an Asterisk
based IVR system - what skills are needed? Where could we look for such
people?
2. engage an Asterisk consultant to set up the system and provide some
training - are there consultants operating in Australia? Can this sort of
thing be done remotely? What kind of expense is involved in setting up the
hardware / software?
Posted: Tue Aug 03, 2004 8:01 am Post subject: [Asterisk-biz] Astersik support / consulting in Australia
Dear Adam,
We at asterisksupport.com can do it for you remotely and mentain it for you.
Our rates are also very nominal
REhan
Quote:
Hi All,
My company is interested in setting up an IVR system here in Australia. While we make
extensive use of open source systems in our core business, we don't have the time or expertise
on staff to run up the Asterisk system.
We are considering one of the following two approaches:
* employ someone who has the skills to set up and maintain an Asterisk based IVR system
- what skills are needed? Where could we look for such people?
* engage an Asterisk consultant to set up the system and provide some training - are there
consultants operating in Australia? Can this sort of thing be done remotely? What kind of
expense is involved in setting up the hardware / software?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum